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Each month, SUITE 1000 posts an article on our blog that includes tips on all sorts of topics regarding telephone sales and telephone customer service. It is intended to give you “how to” steps on things you can start doing immediately, in your own office, to capture more leads and improve your customer service.

The blog is aimed at both business owners and their employees who handle calls.  It is strictly informational and contains no advertising.  The blog also includes a library of past topics.  If you subscribe to our blog, you will receive a monthly e-mail alert containing a link to the new article we have posted.  You can unsubscribe at any time.

If there are specific call handling topics you would like us to share information on in the future, please let us know.  We want the blog to be relevant to the needs of our subscribers.

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This blog was written by Laurie Leonard, the President of SUITE 1000, a U.S. based national telephone answering service and call center. Her company has specialized in handling sales leads, appointment scheduling, customer service and help desk calls for over 20 years.

Copyright ©2012 SUITE 1000. All rights reserved.

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About Us

Headshot of Laurie Leonard Laurie Leonard is the President of SUITE 1000, a U.S. based national telephone answering service. Her company has specialized in handling sales leads, appointment scheduling, and customer service calls for over 20 years.